Return Policy

At The Aromatic Dragon, we understand that sometimes a product may not meet your expectations or needs. That's why we have a comprehensive return policy in place to ensure your satisfaction. Please take a moment to familiarize yourself with our policy below.

Eligibility for Returns

In order to be eligible for a return, the product must meet the following criteria:

  • The product must be purchased directly from The Aromatic Dragon.
  • The product must be unused and in its original packaging.
  • The return must be initiated within 10 days of the purchase date.

Return Process

If you believe that your product meets the eligibility criteria for a return, please follow these steps:

  1. Contact our customer service team at within 10 days of your purchase to initiate the return process.
  2. Provide your order number and a detailed explanation of why you would like to return the product.
  3. Our customer service team will review your request and provide you with further instructions.
  4. Once your return is approved, you will receive a return merchandise authorization (RMA) number.
  5. Package the product securely, including the RMA number, and ship it back to us.
  6. Upon receiving the returned product, our team will inspect it to ensure it meets the eligibility criteria.
  7. If the return is approved, we will process your refund within [number of days] and notify you via email.


While we strive to accommodate all returns, there are certain exceptions to our policy:

  • Products that have been opened or used are not eligible for return.
  • Gift cards and promotional items are non-refundable.
  • Shipping costs are non-refundable.

Contact Us

If you have any further questions or concerns about our return policy, please don't hesitate to contact our customer service team at [customer service email]. We are here to assist you and ensure your satisfaction with our products.